Welcome to the OmBlog.  So, what is an ombudsman [awm-budz-man]? 

An ombudsman is a volunteer who advocates for people who live in nursing homes, assisted living facilities and adult family-care homes.  Florida’s Long-Term Care Ombudsman Program is made up of approximately 300 volunteers across the state.  All our volunteers are passionate about improving the quality of life, protecting the health, safety, welfare and rights of residents living in long-term care facilities.  Volunteers are required to give at least 20 unpaid hours a month and many offer much more.  We are proud to be a unique program whose success depends on the compassion, boldness, and initiative of volunteers who ensure that the voices of Florida’s long-term care facility residents are heard.

We want a way to unify our volunteers across the state and share their success stories and challenges.  We hope to give the reader an idea of what it’s like as a day in the life of an ombudsman and inspire more people to join our efforts and become an advocate for Florida’s most vulnerable population. 

If you are interested in learning more about becoming a volunteer, send an email to LTCOPInformer@elderaffairs.org or call our Toll-Free number at 1-888-831-0404.

If you or someone you know lives in a long-term care facility and needs help, call us Toll-Free today at 1-888-831-0404.  All services are confidential and free of charge.